Crest Jewelers of Fairburn is a well-regarded family-owned jewelry store located at 99 SW Broad St, Fairburn, GA 30213. With a commitment to quality and customer service since 1985, Crest Jewelers offers a wide range of services including engagement ring creation, jewelry repairs, appraisals, and custom jewelry design. Known for quick turnaround times, many customers appreciate the ability to have their jewelry repaired on-site, often receiving their pieces back the same day.
The store has received 32 reviews, with a general consensus highlighting their friendly and knowledgeable staff. Many reviews praise the personalized service provided during the engagement ring selection process, noting the ability to create custom rings that suit individual preferences. However, some customers have expressed dissatisfaction with the quoted prices for selling jewelry, feeling they were offered low compensation.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: Steve Barron commended Crest Jewelers for their great prices and friendly customer service, highlighting the quality of their jewelry.
Worst Review: Regina felt that she received a lowball offer for her jewelry, leading her to conclude that the store might not offer fair value for selling items.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Phone: 770-964-3373
Staff members mentioned include David MacDonald, the owner, who is recognized for his commitment to customer satisfaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 32