Crestwood Jewelers, located at 1009 Route 70, Manchester Township, NJ 08759, is a family-owned jewelry store serving Monmouth and Ocean Counties since 1980. Known for its exceptional customer service, the store specializes in engagement ring creation and offers a range of services including watch repair, appraisals, and custom designs. With a welcoming atmosphere, Crestwood has earned a reputation as a trusted local jeweler, featuring a knowledgeable staff ready to assist customers in selecting or creating the perfect ring.

The overall sentiment from online customer reviews reflects a mix of experiences. From a total of 12 reviews, approximately 70% were positive, highlighting the friendly and helpful service provided by the staff. However, around 20% of the reviews indicated dissatisfaction, particularly regarding specific issues with repairs and product handling.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 10%
- Negative: 20%

Regular operating hours for Crestwood Jewelers are as follows:

| Day | Hours |
|----------|----------------|
| Monday | 9 am – 5 pm |
| Tuesday | 9 am – 5 pm |
| Wednesday| 9 am – 5 pm |
| Thursday | 9 am – 5 pm |
| Friday | 9 am – 5 pm |
| Saturday | 9 am – 2 pm |

Staff members referenced in reviews include Susan and Dana, who have been highlighted for their helpfulness and friendly demeanor.

Best Review:
Roderick praised Crestwood Jewelers for their prompt service and willingness to exchange a gold chain for the correct size, expressing satisfaction with the overall experience.

Worst Review:
Patty noted her disappointment when a ring she purchased was not correctly sized, and the stone was ruined during the resizing process, leading her to choose not to return.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.