Crossgates Jewelers, located at 401 Cross Park Dr, Ste A, Pearl, MS 39208, offers a range of jewelry services specializing in engagement ring creation and repair. The store is well-regarded in Rankin County for its exceptional customer service, with multiple reviews highlighting the friendly and knowledgeable staff. The owner and team have built a reputation for being attentive to customer needs, offering everything from custom engagement rings to expert jewelry repair.

The store has received a total of 53 reviews, with a consensus that Crossgates Jewelers is open and thriving. Positive sentiments dominate the feedback, with customers frequently appreciating the courteous service and quality of the jewelry offered. However, a few negative reviews noted issues with resizing and communication delays regarding repair statuses.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Kenneth, a customer, praised the store for being a great place to purchase jewelry and highlighted the wonderful interactions with the staff.

Worst Review:
Stephanie mentioned her dissatisfaction with a ring resizing experience, noting the size wasn't adjusted as requested.

Operating Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Tammy (Jeweler)
- Angela (Appraiser)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.