Crown Jewelry and Watch Repairs is a reputable jeweler located at 11612 Reisterstown Rd, Reisterstown, MD 21136. With a solid 4.1 rating from 39 reviews across various platforms, this store specializes in crafting engagement rings along with a variety of jewelry repair services. The jeweler is known for exceptional customer service, emphasizing honesty and integrity in their operations. Customers have praised the knowledgeable staff, particularly the owner, Dimitriy, for his expertise and willingness to advise on repairs, even suggesting when it might not be worth the investment.

However, some negative reviews have surfaced regarding customer service issues, particularly experiences of miscommunication and dissatisfaction with certain repair outcomes. This reveals a diverse range of customer experiences, underscoring the importance of clear communication and service expectations.

Operating in Baltimore County, Crown Jewelry offers a variety of services, including:
- Jewelry cleaning
- Watch cleaning and repairs
- Jewelry repairs
- Watch battery replacements
- Custom engagement ring design

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members: Dimitriy

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 20%
Negative: 14%

Best Review: Neisa commended the shop for its quick service and honesty, particularly appreciating that the jeweler didn't push unnecessary repairs and provided excellent results.

Worst Review: L J expressed frustration with the customer service, noting repeated issues with repairs and claiming the owner was rude during interactions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.