Crown Jewels of Havasu is a family-owned and operated retail jewelry store located at 55 Lake Havasu Ave S Ste G, Lake Havasu City, AZ 86403, serving the community since 1987. The store specializes in creating custom engagement rings and a wide range of diamond and colored gemstone jewelry. They are known for their direct diamond importing and full-service jewelry repairs overseen by skilled goldsmiths with decades of experience.

Customer reviews indicate a generally positive atmosphere, with many praising the knowledgeable staff's helpfulness during the engagement ring selection process. The store is described as having a comfortable environment, making it easy for customers to find the perfect piece of jewelry. However, some negative feedback has emerged, particularly concerning warranty issues related to watch battery replacements and experiences with jewelry appraisal services.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

The store has received reviews covering customer service, the quality of repairs, and the variety of jewelry. A total of 116 reviews were analyzed.

Best Review: A customer named Jay expressed strong loyalty to the store, highlighting a long-term relationship of over 25 years, during which the staff consistently provided excellent service in purchasing engagement rings.

Worst Review: Bill recounted a poor experience involving a jewelry trade-in, describing a significant disparity in the value offered by Crown Jewels compared to another local business, leading him to feel dissatisfied and unlikely to return.

Opening Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members: Jack Weldon and Karol, based on the reviews provided.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.