Crystal Coin and Jewelers is a well-established jewelry and repair store located at 521 Bailey Road, Crystal City, MO 63019. Renowned for its family-oriented service and community roots, this jeweler has been a trusted fixture for over 70 years. The current owner, Brad Basler, along with staff members, including Phyllis Basler and Sarah Shehata, provide a warm and welcoming atmosphere for customers seeking engagement ring services.

Specializing in custom engagement ring creation, Crystal Coin and Jewelers offers comprehensive services such as jewelry repair, engraving, rhodium dipping, appraisals, and buying and selling. The expertise of on-site staff ensures that clients can find the perfect piece to celebrate their love story.

Overall, the store has received 120 reviews.

Overall Sentiment from Online Customer Reviews:
Based on the reviews examined, the sentiment is approximately 68% positive, 20% neutral, and 12% negative. Customers appreciate the friendly service and knowledgeable staff, but there are some concerns regarding specific repair experiences.

Best Review:
Terri noted the exceptional service she received, highlighting a free watch adjustment and commending the professionalism of the staff.

Worst Review:
Chris expressed deep dissatisfaction regarding a significant mistake in an engagement ring repair, where a different ring was mistakenly given back, emphasizing a lack of trust in their services.

**Operating Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Brad Basler
- Phyllis Basler
- Sarah Shehata

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.