Cutler Bay Jewelers, Cutler Bay, FL

Cutler Bay Jewelers, located at 20443 Old Cutler Rd in Cutler Bay, FL, has established itself as a go-to destination for creating custom engagement rings and providing various jewelry repair services. This family-run store has been serving the community for over 25 years, known for its friendly atmosphere and personalized approach in Miami-Dade County.

Owner Laura Delgado and her dedicated team specialize in a wide range of services, including engagement ring creation, jewelry and watch repairs, cleaning, and custom redesigns. Customers rave about the store's reasonable prices and the quality of work, particularly noting Laura's commitment to understanding and executing their visions. While many reviews express a high level of satisfaction, occasional feedback indicates some customers have experienced issues with repairs and customer service.

Customer Sentiment: Approximately 70% of customers are highly satisfied, while 15% share neutral experiences and 15% report unaddressed concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Melina praised the outstanding service and quality craftsmanship after upgrading her wedding ring, describing her experience as genuinely positive and recommending the shop to others.

Worst Review: Nicolas expressed strong disappointment, claiming he received a fake sapphire and faced overcharging for repairs, advising potential customers to avoid the shop.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.