Jewelry Repair & Design, located at 6209 Portsmouth Blvd, Portsmouth, VA 23701, is a locally owned jewelers operated by Warren Jones, who has over 49 years of experience in the industry. The store offers a wide range of services, particularly excelling in engagement ring creation and repair. Customers can expect professional assistance in designing custom engagement rings while also benefiting from affordable and efficient jewelry repair services. The knowledgeable and friendly staff ensure a welcoming atmosphere for all clients.

The shop operates in Portsmouth City County, providing watch repair, jewelry restoration, resizing, and cleaning services. The hours of operation are as follows:

| Day | Hours |
|-----------|-----------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
| Monday | Closed |

Overall Sentiment from Online Customer Reviews:
The store enjoys a predominantly positive reputation, with an estimated 88% positive, 8% neutral, and 4% negative sentiments based on 300 total reviews.

Best Review: A customer praised Jewelry Repair & Design for their exceptional service in resizing her wedding ring, emphasizing their quick turnaround and affordable rates.

Worst Review: Another customer expressed dissatisfaction, stating that a sentimental piece of jewelry was significantly altered during repair, rendering it irreparable.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members include Warren Jones and the supportive team who contribute to the store's welcoming environment.