Cyna's Jewelers, located at 103 E 3rd St, Pembroke, NC 28372, is a jewelry store renowned for its exceptional engagement ring creation and customer services. The family-owned establishment has operated for over 25 years and enjoys a solid reputation in the region. Cyna's offers various services, including in-house custom design, jewelry repair, and watch repair, catering specifically to the unique preferences of its customers.

With a commendable average rating of 4.8 from 79 reviews, patrons frequently praise the knowledgeable and friendly staff, highlighting their helpfulness and commitment to providing personalized service. Positive feedback often mentions the store's selection of unique and culturally significant jewelry, particularly the Lumbee designs. Customers appreciate the welcoming atmosphere, reinforced by attentive customer service, where they feel treated like family.

However, a few reviews reflect a less favorable view, indicating concerns regarding customer service issues, which were not representative of the overall experience. Nevertheless, the positive responses overwhelmingly dominate, showcasing Cyna's dedication to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Debbie expressed immense gratitude towards Cyna's Jewelers, especially for the intricate and unique pieces she received, stating her deep love for them.

Worst Review:
Rania noted experiencing poor customer service, stating that her expectations were not adequately met during her visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Staff Members: None specified.