Cyrus Jewelers, located at 475 Route 17M, Monroe, NY 10950, is a family-owned establishment renowned for its exceptional engagement ring services. Established in 1985 by Mehran Shirazi, a third-generation jeweler, the store offers a wide array of quality jewelry, including custom engagement rings, utilizing expertise in diamond selection and design. Customers appreciate the personalized attention they receive from the knowledgeable staff, contributing to a warm, welcoming atmosphere when creating a significant piece of jewelry.

Cyrus Jewelers specializes in various services such as jewelry design, repairs, appraisals, and gem setting. The jeweler's commitment to quality and customer satisfaction is reflected in numerous positive reviews, highlighting their attentive service and impressive craftsmanship.

However, it’s important to recognize that there are some mixed sentiments in the feedback. While many customers rave about their experiences, noting the helpfulness of the staff and the beauty of their custom-designed pieces, a few reviews mention dissatisfaction with communication during the repair process.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews:**
**Best Review:** Michael appreciated the attentive service from Mehran and the staff, who helped him create a stunning engagement ring that perfectly matched his vision.
**Worst Review:** Todd expressed disappointment after a negative interaction with an employee regarding repair pricing, leading him to seek services elsewhere.

**Opening Hours:**
| Day | Hours |
|------------|--------------|
| Monday | 10 AM - 6 PM|
| Tuesday | 10 AM - 6 PM|
| Wednesday | 10 AM - 6 PM|
| Thursday | 10 AM - 6 PM|
| Friday | 10 AM - 6 PM|
| Saturday | 10 AM - 6 PM|
| Sunday | Closed |

Staff: Mehran Shirazi

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.