D.A. Kozma Jewelers, located at 9936 Stephen Decatur Hwy #403, Ocean City, MD 21842, is a family-owned business renowned for its exceptional engagement ring creation services. The jeweler specializes in custom design jewelry, allowing customers to participate in crafting unique pieces that reflect their personal style. With skilled goldsmiths on-site, the store offers services ranging from jewelry repairs to gold and silver buying, ensuring a comprehensive experience for clients looking for both new creations and necessary refurbishments.
The staff, including Dan and Adrienne Kozma, are often praised for their knowledgeable and friendly approach, creating a welcoming atmosphere for customers. Various online reviews reflect satisfaction with the quality of work and customer service, highlighting the personal touch that sets this jeweler apart.
However, some feedback noted concerns regarding pricing and a few negative experiences, emphasizing the importance of communication during transactions.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
**Opening Hours:**
Monday - Saturday: 10:00 am - 6:00 pm
Sunday: Closed
**Staff Members Mentioned:**
- Dan Kozma
- Adrienne Kozma
Best Review:
Deborah praised the store for its top-quality work and products, expressing that the service received was exemplary. She highlighted her satisfaction with the engagement ring she purchased.
Worst Review:
One review mentioned by a customer named Jeff reported dissatisfaction with the offers made for gold, feeling the prices were unfair compared to other local jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*