Woodley's Jewelers, located at 975 Beaumont Ave, Beaumont, CA 92223, stands out in the jewelry market for its extensive expertise in crafting unique engagement rings. This family-owned business has proudly served Beaumont and surrounding areas since 1948, offering personalized service to help couples create the perfect symbol of their love.
The jeweler specializes not only in custom engagement ring designs but also provides a range of services including jewelry repair, watch servicing, and appraisals. Customers frequently commend the friendly and knowledgeable staff for their genuine interest in understanding clients' needs. Positive reviews highlight the superb craftsmanship and timely service, with many praising the quality and detail of custom creations.
However, there are also notable concerns reflected in customer feedback, particularly regarding the pricing structure and experiences with repairs. Some reviews indicate dissatisfaction with particular repair services, where clients felt the quality did not meet their expectations or were charged higher than anticipated.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Highlight Reviews:**
Best Review: A customer named Steven praised the establishment for its exceptional workmanship and delightful customer service, highlighting how a ring repaired at Woodley's looked fabulous and better than new.
Worst Review: Jazmin voiced her concerns about a negative experience, claiming that the jeweler did not take responsibility for the mishandling of her niece's earrings, suggesting that customers consider other options for repair needs.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Steven R. (Manager)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 130
Store Phone Number: 9518451395