Brand Jewelers, West Deptford NJ

Brand Jewelers, located at 1750 Deptford Center Road, Deptford, New Jersey, serves the South Jersey region with nearly 50 years of experience. Known for their exceptional engagement ring creation and craftsmanship, this family-owned jewelry store prides itself on providing personal attention and quality service. Customers appreciate the in-house jeweler, which allows for timely repairs and customizations. The store offers a wide selection of trusted brands and bespoke jewelry options to suit various tastes and occasions, including engagement rings, watches, and repair services.

The reviews of Brand Jewelers highlight a generally positive customer experience. With a total of 107 reviews reviewed, sentiments lean towards favorable, with approximately 75% deemed positive. Customers often commend the knowledgeable and friendly staff, including specific mentions of Nick and Lisa for their outstanding service and commitment to customer satisfaction. However, some negative feedback has been noted regarding inconsistent customer service experiences and product quality concerns.

The store operates under the following hours:
- Monday to Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: One customer expressed deep satisfaction with the service, highlighting the attention to detail from the staff and the quality of the custom-made jewelry, specifically mentioning the owner, Nick, and his exceptional service.

Worst Review: A dissatisfied customer reported a negative experience regarding poor customer service, feeling dismissed when seeking help with a purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Nick
- Lisa