D'Alicia's Fine Jewelers, located at 2357 Main St SE, Ste A, Los Lunas, NM 87031, is a charming local shop that specializes in engagement ring creation and custom jewelry services. Situated in Valencia County, this establishment prides itself on a friendly, welcoming atmosphere and attentive service from owner Alicia Torrez and her skilled team. Customers appreciate the personalized approach the staff takes, ensuring that each design reflects the individual’s unique preferences, making the creation of engagement rings a meaningful experience.

The store offers a variety of services, including jewelry repair, custom design, and cleaning, catering to a wide range of needs. Many patrons commend the craftsmanship and creativity, noting how the team goes above and beyond to bring their visions to life. However, it’s important to mention that a few customers have reported negative experiences regarding repairs, claiming issues with service quality and communication.

Customer Sentiment: Approximately 70% of customers are highly satisfied with their experiences, while 20% have shared neutral thoughts, and 10% have reported problems.

Opening Hours:

Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Monday: Closed

Best Review: Mary had a great experience with prompt service when a chip in her engagement ring was rounded off at no charge, emphasizing the friendly atmosphere.

Worst Review: Christina voiced frustration, claiming that the store stole her chain during a repair, resulting in police involvement and distrust in their business practices.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.