Dana Bushong Jewelry Co, Fort Madison IA

Dana Bushong Jewelers, located at 805 Avenue G, Fort Madison, IA 52627, is a fifth-generation family-owned jewelry store serving the residents of Lee County. Known for their expertise in engagement ring creation, they offer a variety of services including custom design and jewelry repair. The owner, Skip, and his knowledgeable staff provide personalized attention to each customer, aiming to create a positive shopping experience.

The reviews collected from multiple platforms indicate a mixed response from customers. Positive reviews highlight the friendly service, quality of jewelry, and the helpfulness of staff in creating beautiful engagement rings. Customers often praise the expansive selection and the store’s commitment to quality. Conversely, negative reviews reflect experiences of poor customer service, with specific incidents where customers felt unwelcome or received unsatisfactory service regarding repairs and custom orders.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 10%
Negative: 28%

Best Review: A customer named Zachary emphasized the beautiful jewelry and knowledgeable staff, asserting that he would only buy pieces from Dana Bushong Jewelers for his future purchases, particularly praising their engagement ring services.

Worst Review: Jennifer experienced rude service when seeking to resize rings not purchased from the store, expressing her disappointment in the treatment received given her family's substantial history of jewelry purchases at Dana Bushong.

Operating Hours:
- Tuesday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday and Monday: Closed

Staff Members:
- Skip (Owner)