D&D Jewelers, located at 1739 Dekalb Ave, Sycamore, IL 60178, is a well-established jewelry store known for its expertise in engagement ring creation and a range of other services. With over 24 years in the industry, the staff at D&D Jewelers, including owner Don, is dedicated to providing personalized care tailored to each customer’s needs. The jeweler specializes in custom designs, offering a variety of engagement rings and wedding bands crafted to meet individual tastes. The extensive selection includes diamonds, precious gemstones, and high-quality materials.

The store also provides jewelry repair, watch servicing, and purchases of gold and fine jewelry, ensuring a comprehensive service offering. Customers often appreciate the friendly service and the knowledgeable staff who are passionate about their craft.

However, reviews indicate mixed experiences among customers. Positive feedback highlights exceptional customer service and quality repairs, particularly in restoring and creating engagement rings. However, some negative reviews point to issues with customer interactions and service quality, particularly surrounding the handling of repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Highlight Reviews:**
Best Review: A customer commended the watch service quality, noting the staff's expertise and efficiency, along with a great selection of jewelry.
Worst Review: One reviewer expressed dissatisfaction with poor customer service during a jewelry repair, claiming their concerns were not adequately addressed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------------|
| Tuesday: 10 AM - 5 PM |
| Wednesday: 10 AM - 7 PM |
| Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 3 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members mentioned: Don.