Dave's Jewelry, located at 3310 E Highway 377, Granbury, TX 76049, operates in Hood County and specializes in engagement ring creation, offering a wide selection of elegant designs and personalized services. With over 183 reviews, customers commend the excellent customer service provided by Dave and Sandy, the owners, who are known for creating beautiful custom pieces. The store prides itself on its friendly atmosphere, where customers feel welcomed and valued.
Overall Sentiment from Online Customer Reviews:
Positive: 91%
Neutral: 4%
Negative: 5%
The positive reviews frequently highlight prompt service, knowledgeable staff, and the reasonable pricing of jewelry, especially in repairs and custom designs. However, some negative feedback mentions experiences with dismissive staff or less favorable evaluation of diamond values.
Best Review:
A customer praised the exceptional customer service, highlighting the owners' efforts in helping create a perfect custom engagement ring, describing the experience as enjoyable and fulfilling.
Worst Review:
One reviewer expressed disappointment with the store's handling of a resizing request, stating that the service felt dismissive and inadequate.
**Opening Hours:**
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93%
Total Customer Feedback Reviewed: 183
Store Phone Number: 8172796040