Day's Jewelers, located at 80 Main St, Waterville, ME 04901, has become a reputable destination for creating stunning engagement rings, boasting a rich history since 1914. They offer a wide range of fine jewelry options, including custom engagement rings, diamond settings, and jewelry repair services. The store is known for its knowledgeable and friendly staff who provide exceptional customer service, helping clients through the engagement ring creation process with personalized attention.

Current operating hours are as follows:
- Monday to Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed

The jeweler operates in Kennebec County and prides itself on crafting high-quality pieces that reflect each customer's unique style. While many reviews highlight the professionalism and warmth of the staff, there have been some criticisms regarding specific customer experiences, particularly in areas related to pricing and service responsiveness.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer praised the engagement ring service, commending the staff for their expertise and the exceptional quality of their offerings, which made the decision-making process enjoyable.

Worst Review: Another reviewer expressed disappointment with the customer service, specifically related to a misunderstanding during a ring resizing, feeling that their concerns were not adequately addressed.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | 9:00 AM - 7:00 PM |
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |

Staff members mentioned in reviews include Jaime, Christian, and Tina.