Dean Jewelers, located at 223 N Main St, Charles City, IA, has been a trusted name in the jewelry industry for over 75 years. This family-owned establishment offers a personal touch when it comes to engagement ring creation, along with a variety of custom jewelry services. Customers appreciate the skill and craftsmanship evident in their unique designs and the welcoming atmosphere that allows for a collaborative approach to creating that special ring.
The staff, including owner Dave Davidson, is known for their dedication to quality and service, ensuring each client's vision is brought to life with expert guidance. Most customers report high satisfaction levels, with about 80% expressing delight in their experiences, though a few did mention minor issues with service speed during busy times.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed
Best Review: Brenda praised the stunning designs and the helpfulness of the staff, emphasizing that her engagement ring surpassed her expectations.
Worst Review: Dawn felt let down by the resizing service, as her concerns were not thoroughly addressed during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 4
Store Phone Number: 6412282931