Deep River Jewelry Design, located at 381 Main St, Deep River, CT 06417, offers exceptional services in creating custom engagement rings and fine jewelry. With a strong reputation built over 30 years in Middlesex County, this full-service jewelry store specializes in bespoke pieces that blend timeless elegance with modern craftsmanship. Owned by master goldsmith Nolan Sponsler, the studio promotes a welcoming atmosphere where clients can collaborate on unique designs tailored to their preferences.

The establishment is known for its personalized service, where staff like Ginger and Saph actively engage with customers to ensure satisfaction. Many reviews commend their craftsmanship, illustrating a commitment to customer care during the design process. However, mixed sentiments also arise, with some customers citing experiences of miscommunication concerning their orders.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

The reviews indicate a generally positive reception, with many praising the creativity and craftsmanship delivered.

Best Review:
Roger highlighted the exceptional service he received from the new owners, stating they crafted a stunning set of sapphire and diamond jewelry with outstanding quality and customer service.

Worst Review:
Erin expressed disappointment regarding her experience with resizing her platinum wedding set, sharing concerns about miscommunication and unsatisfactory customer service when her rings did not fit.

Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |

Staff Members:
- Nolan Sponsler
- Ginger
- Saph

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.