HomeStore LocatorCASaratogaDeja & Co. Exquisite Jewels
93.5% Score | Deja & Co. Exquisite Jewels, Saratoga, CA

Deja & Co. Exquisite Jewels, located at 14567 Big Basin Way, Saratoga, CA, is a distinguished jewelry boutique known for its exceptional engagement ring creation and personalized service. The store prides itself on offering a warm, welcoming atmosphere where customers can collaborate closely with knowledgeable staff to design their perfect engagement ring. The owner, Deja Laufer, along with a dedicated team, ensures that each customer's vision is realized with a strong emphasis on quality, craftsmanship, and ethical sourcing.

The store specializes in a range of services including bespoke jewelry design, diamond consultations, repairs, and appraisals. Competitive pricing is a hallmark of their service, allowing clients to find exquisite pieces without the high-pressure sales tactics often found in larger retailers. The team is committed to providing a personalized experience, which is evident from the glowing feedback from numerous satisfied clients.

Customer reviews highlight the intimate, friendly service provided by the staff. Many customers appreciate the ability to explore various options and receive expert guidance without feeling rushed or pressured. Staff members such as Lindsey and Paul have been mentioned for their patience and comprehensive knowledge, significantly enhancing the customer experience.

However, some reviews note minor issues, such as appointment scheduling mishaps, indicating room for improvement in customer appointment management.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Highlight Reviews:
Best Review: Racquel praised Deja & Co. for their friendly service and attentive guidance throughout the engagement ring design process, emphasizing the quality of the champagne diamonds and the personalized attention she received from Deja.

Worst Review: One customer expressed disappointment regarding a missed appointment, which left them feeling overlooked despite the otherwise welcoming atmosphere of the store.

Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
| Monday | Closed |

Staff Members:
- Deja Laufer
- Lindsey
- Paul

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 93.5%
Total Customer Feedback Reviewed: 107

Store Phone Number: 4088721177

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Deja & Co. Exquisite Jewels
Deja & Co. Exquisite Jewels
93.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Deja & Co. Exquisite Jewels
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