Dekker's Jewelry Store, located at 124 E Main Ave, Zeeland, MI 49464, has been a trusted name in the jewelry industry since its establishment in 1882. With a strong focus on engagement ring creation, they offer a wide selection of custom designs and services tailored to cater to individual needs. The store is family-owned and prides itself on delivering high-quality craftsmanship and excellent customer service. Customers appreciate that the staff is knowledgeable and provides personalized attention when helping clients choose meaningful pieces for special occasions.
Operating hours are as follows:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: Closed
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
The store operates in Ottawa County and offers various services, including diamond sourcing, engagement ring creation, engraving, and jewelry repairs. Reviews reflect a generally positive sentiment, with many customers highlighting the friendly and helpful staff. However, there are also some concerns regarding the valuation of vintage pieces.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
Gregg praised the wonderful service provided at Dekker's Jewelry Store, particularly for the fantastic job done in repairing his wife's wedding set, which exceeded his expectations by returning it earlier than anticipated.
Worst Review:
Donna expressed discomfort regarding the inconsistency in the valuation of a vintage jewelry piece she attempted to sell, feeling that the final offer was significantly lower than the initial one presented.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 47
Store Phone Number: 6167724146