Strauss Jewelers, located at 401 S 1st St, Mount Vernon, WA 98273, is a well-established jewelry store known for its exceptional engagement ring creation services. With 86 reviews, the store is recognized for its commitment to customer satisfaction and high-quality craftsmanship. The experienced staff, including well-regarded team members like Dan and Barb, are lauded for their excellent service and attention to detail, ensuring each customer's unique jewelry dreams are realized with personalized care.

The shop provides a range of services, from custom design to repairs, with an emphasis on engagement and wedding rings. Customers frequently commend the staff for their patience, knowledge, and willingness to go above and beyond, making Strauss Jewelers a favored destination in Skagit County.

However, some reviews highlight concerns regarding lost items and misunderstandings related to repairs, yet the overall feedback remains positive, focusing mainly on the welcoming atmosphere and exceptional service received by the majority of the clientele.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members: Dan, Barb

Best Review:
Julie praised the knowledgeable and friendly staff, expressing that her ring resizing experience was seamless, with quick turnaround times and outstanding service.

Worst Review:
Nancy expressed her frustration about never receiving her vintage earring settings back after an attempted repair, feeling overlooked by the management regarding the loss of an item with significant emotional value.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.