Denig Jewelers is a reputable jewelry store located at 677 High Street, Worthington, Ohio 43085, specializing in engagement ring creation and personalized customer service. This family-owned business has been serving the community for over 75 years, providing a wide selection of high-quality jewelry at competitive prices. The knowledgeable staff, led by Scott Denig, a certified gemologist, is dedicated to offering exceptional service, ensuring customers feel supported throughout their ring selection process.
Denig Jewelers offers custom design services, complimentary ring sizing, and a watch warranty, making it a well-rounded choice for all jewelry needs. With a history of strong customer relationships, they are particularly noted for their attentive service and expertise in guiding clients through the engagement ring journey.
Reviews for Denig Jewelers indicate a mixture of satisfaction and concerns among patrons.
Overall Sentiment from Online Customer Reviews:
Positive sentiments: 72%
Neutral sentiments: 20%
Negative sentiments: 8%
Positive reviews frequently highlight the excellent customer service and the staff's willingness to assist with intricate requests. Customers appreciate the store's old-fashioned approach to service, finding the atmosphere friendly and welcoming.
Negative reviews, however, mention issues with communication and long wait times for repairs, which have left some customers feeling overlooked.
Best Review:
A customer commended Denig Jewelers for its friendly staff and exceptional attention to detail, expressing gratitude for the personalized help received during the engagement ring selection process.
Worst Review:
One customer reported disappointment with their experience, citing a lack of responsiveness after requesting an estimate for an engagement ring setting and ultimately taking their business elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| **Store Hours** |
|-----------------------|
| Monday: 10 AM - 5 PM |
| Tuesday: 10 AM - 5 PM |
| Wednesday: 10 AM - 7 PM |
| Thursday: 10 AM - 7 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Mentioned staff include:
- Scott Denig (Owner and Certified Gemologist)
- Mike (AGS Certified Sales Associate)
- Cindy (AGS Certified Sales Associate)
- Clay (AGS Certified Sales Associate)
Positivity Score: 82%
Total Customer Feedback Reviewed: 65
Store Phone Number: 6148856164