Design Jewelers, located at 3135 Kirby Whitten Rd #107 in Bartlett, TN, is a charming destination for those seeking to create a one-of-a-kind engagement ring. With over 30 years of experience, the master jewelers here excel in customizing unique pieces tailored to each customer's vision. Known for their quality craftsmanship, this local favorite has gathered a solid reputation within the community.
The team at Design Jewelers is dedicated to ensuring that every customer feels understood and valued. Reviews often highlight the staff's friendly demeanor, with many noting that they actively listen to what customers want, providing guidance and support from conception to completion. While the majority of the feedback skews positive, a handful of customers have raised concerns about communication and service inconsistencies.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral feedback, and 10% report issues.
Opening Hours:
Tuesday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday and Monday: Closed
Best Review: Ryan praised the expertise of the staff, stating they are the best jewelers in Bartlett, especially for repairs and custom work, making him feel well-cared for.
Worst Review: Kendoll felt disappointed with the owner’s professionalism, describing an encounter where he found the service rude and unhelpful regarding a damaged setting.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.