Design Jewelry, located at 1 Atlantic Ocean, Atlantic City, NJ 08401, specializes in engagement ring creation and a variety of other jewelry services. The family-owned shop, known for its personalized service, boasts over 35 years of experience in the jewelry business. Staff members, including Mathew and Robin, are known for their attentive service and ability to create custom, one-of-a-kind pieces for clients. Services offered include jewelry repair, custom design, and watch repairs, all performed on the premises.

The shop has received a total of 14 reviews, with overall sentiments leaning towards the positive side, although a mix of experiences has been reported.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive reviews highlight the excellent customer service, with many customers expressing satisfaction with the engagement ring design process and the expertise of the staff. Clients appreciate the ability to communicate specific design ideas and see them brought to life, resulting in cherished custom pieces.

On the flip side, some negative feedback mentions issues with repair timelines and customer service interactions, with one reviewer describing a frustrating experience regarding a ring alteration that did not go as expected.

Best Review:
Lisa praised the exceptional care and service from Robin, stating that she prefers purchasing jewelry from this store over any other due to the quality and personalized attention.

Worst Review:
Tara recounted a troubling experience with a ring purchase, mentioning communication issues and dissatisfaction with the repairs made, ultimately leading to a refund.

Operating Hours:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 11:00 AM - 5:00 PM

Staff members mentioned include Mathew and Robin.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.