Desire Jewelry, located at 230 N Glendora Ave, Glendora, CA 91741, operates in Los Angeles County and is a family-owned jewelry store specializing in custom engagement rings and jewelry repairs. Customers have praised the personal touch and exceptional service provided by the owners, Monir and Jennifer. The store has garnered a total of 562 reviews, reflecting a dedication to customer satisfaction.

Positive feedback highlights the quick turnaround for engagement ring creations and the quality craftsmanship. Many clients commend the detailed consultations and the ability to create unique, custom designs that meet specific budget requirements. The honest and friendly atmosphere has made many feel valued, akin to family rather than just customers.

Conversely, there are some negative reviews regarding specific service experiences. A few customers noted delays or misunderstandings regarding repair times and pricing, although these instances were minimal compared to the overall praise.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

**Best Review:** A customer named Kaori expressed immense satisfaction with the exceptional service provided while upgrading their engagement ring. They appreciated the time taken to explain options without any pressure, noting that the quality of work was worth every penny.

**Worst Review:** Dr. Thomas left feedback expressing disappointment about the pricing for a battery replacement and the extended waiting time, although Desire Jewelry acknowledged the challenges posed by high demand.

Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff: Monir K., Jennifer

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.