Desjardins Jewelers, located at 47 Enon Street, Beverly, MA 01915, is a family-owned jewelry store that has been crafting fine jewelry since 1895. The shop specializes in creating beautiful engagement rings, along with a wide selection of fine jewelry, pearls, watches, and personalized gifts. Known for their attentive service, the team at Desjardins emphasizes a stress-free shopping experience, ensuring custom orders and repairs are handled with care. Customer reviews highlight the professional and knowledgeable staff, including owner Kim and other team members, who provide exceptional support throughout the jewelry creation process.
Operating in Essex County, Desjardins Jewelers is well-regarded for its jewelry repair services and comprehensive selections.
Operating Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Customer feedback on Desjardins Jewelers has been thoroughly reviewed, with a total of 26 evaluations considered.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
While many customers praise the exemplary service and welcoming atmosphere, a few express concern over the availability of specific items.
Best Review:
Nancy noted the extensive range of high-quality items and the exceptional service she received, highlighting the store as her top pick for any jewelry needs.
Worst Review:
A review from Roberta mentioned a lack of responsiveness regarding follow-up on custom orders, suggesting that while the quality is high, communication could improve.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- Kim D. Mannetta
- Suzanne M. Colanto
Positivity Score: 90%
Total Customer Feedback Reviewed: 26