Diama-Gold Jewelry, located at 101 Broadway Rd Ste 23, Dracut, MA 01826, operates as a specialty jeweler in Middlesex County, offering a wide range of services, particularly in creating custom engagement rings. The owner, Bob, is known for his exceptional customer service, demonstrating a deep passion and knowledge of jewelry. Customers appreciate his helpfulness throughout the engagement ring selection process and the custom ring making.

While there are mostly positive sentiments expressed in the reviews, some negative feedback has been noted regarding customer service experiences in specific transactions. The store has a modest reputation, with an overall rating of 3.6 based on 5 reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Opening Hours:
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
- Monday: 11 AM – 5 PM
- Tuesday: 10 AM – 5:30 PM

Staff Members:
- Bob (owner)

Best Review:
April highlighted Bob's skill in understanding customer preferences and providing personalized service, noting the unique antique wedding band she discovered through his guidance.

Worst Review:
Thomas expressed dissatisfaction with the service he experienced when trying to obtain a refund for a ring, mentioning a lack of kindness from the staff during this process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.