Diamond & Design Jewelers, Chino Hills, CA
Diamond & Design Jewelers, located at 4505 Chino Hills Pkwy #C, Chino Hills, CA 91709, is a family-owned jewelry store specializing in custom engagement rings and bridal jewelry. With over 17 years in the business, this jeweler has garnered a reputation for excellent customer service and an extensive selection of designer pieces. The owners, Atila and Homeira Ghassemi, lead a friendly and knowledgeable staff dedicated to ensuring clients find the perfect ring to symbolize their love.
The store offers a variety of services, including custom engagement ring creation, jewelry repairs, watch services, and complimentary cleaning. Customers have praised the personal touch and attention to detail provided by the staff, making the experience enjoyable and memorable, especially for significant purchases like engagement rings.
Operating hours are as follows:
- Monday: 11 AM - 6 PM
- Tuesday to Saturday: 11 AM - 7 PM
- Sunday: Closed
Phone: 909-393-1016
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 12%
Negative: 8%
Many reviews highlight the supportive and attentive approach of the staff, along with the quality of the jewelry and services offered, demonstrating a strong commitment to customer satisfaction. However, there have been some concerns regarding miscommunication about repair costs and the handling of jewelry repairs.
Best Review:
A customer commended Diamond & Design Jewelers for their exceptional service when creating a custom engagement ring. The experienced staff provided thorough guidance on selecting the right diamond, ensuring the final product exceeded their expectations.
Worst Review:
Another customer expressed disappointment regarding a jewelry repair where specific instructions were not followed, leading to the damage of their piece. The customer highlighted a lack of communication from the staff during the resolution process, which detracted from their overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 11 AM - 6 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: Closed
Staff Members:
- Atila Ghassemi
- Homeira Ghassemi
