Diamond Boutique, located at 2710 Via De La Valle, Suite B-280, Del Mar, California, 92014, has been a prominent jewelry store in San Diego County since 1984. With a solid reputation in custom engagement ring creation, the boutique prides itself on delivering exceptional craftsmanship and personalized service. The store features a skilled team, including Mali and Newsha, who are highly regarded for their expertise in designing unique engagement rings tailored to individual tastes.

Customers frequently highlight the welcoming atmosphere of the boutique, along with the staff's ability to listen closely to their needs, making the process enjoyable and stress-free. The range of services offered includes custom jewelry design, repairs, appraisals, and restoring heirloom pieces.

However, while many clients praise the quality and attention to detail, there are mixed reviews regarding customer service experiences—some have reported issues with communication and satisfaction with completed pieces.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Highlight Reviews:
Best Review: A customer praised Diamond Boutique for their exceptional service during the custom engagement ring process, noting that Newsha provided invaluable assistance and guidance, resulting in a stunning final product that exceeded expectations.
Worst Review: Another customer expressed frustration over a negative experience, claiming that their family heirloom ring was damaged and that the staff were unresponsive to attempts for resolution.

Operating Hours:
- Tuesday to Saturday: 10:30 AM - 5:00 PM
- Monday and Sunday: Closed

Staff Members:
- Mali
- Newsha

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.