The Diamond Collection, located at 920 Front St, Georgetown, SC, has been serving the community since 1994. This locally owned and operated jeweler specializes in creating custom engagement rings and offers a range of services including jewelry repair and watch maintenance. With a focus on personal service, the staff comprises a graduate jeweler and certified gemologist, dedicated to fulfilling each customer's unique jewelry dreams.
Operating hours are as follows:
| Day | Hours |
|--------------|------------------|
| Monday | 9:00 AM - 5:00 PM|
| Tuesday | 9:00 AM - 5:00 PM|
| Wednesday | 9:00 AM - 5:00 PM|
| Thursday | 9:00 AM - 5:00 PM|
| Friday | 9:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Based on 13 reviews analyzed from various platforms, the general sentiment is quite positive, with approximately 80% positive, 15% neutral, and 5% negative feedback.
The positive reviews frequently highlight the welcoming atmosphere and the friendly, knowledgeable staff. Many customers appreciate the quality of workmanship and the range of unique jewelry offered. Conversely, some negative feedback mentions communication issues and discontent regarding repairs that did not meet expectations.
Best Review:
Molly praised the friendly staff at The Diamond Collection, noting the quick and same-day service, which made a lasting impression.
Worst Review:
Christa expressed disappointment regarding her ring's need for immediate repair after purchase, citing a lack of satisfaction with the resolution provided by the jeweler.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 8435465614