Diamond Designs by Bodis, located at 230 N Main St, Rice Lake, WI, 54868, provides exquisite engagement ring creation services with a focus on customer satisfaction. With a history spanning 39 years, the family-owned business is known for its helpful and friendly staff, who create a welcoming atmosphere for customers. Engagement rings can be custom-designed to meet individual preferences, supplemented by a variety of other jewelry services, including repair and appraisal. The store has garnered a mix of positive and negative feedback based on 50 reviews.
Customers appreciate the knowledgeable and caring staff, highlighting their willingness to go the extra mile to ensure happiness with purchases. Many testimonials commend the helpfulness and professionalism displayed by the owners and staff. However, there are several concerns regarding customer experiences with repairs and the perceived value of traded items, leading to mixed reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
**Opening Hours**:
- Monday: Closed
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
**Staff Members**:
- Paul Bodis
Best Review:
Linda praised the exceptional customer service, noting that the staff went above and beyond to ensure satisfaction with her engagement ring purchase.
Worst Review:
Laurie expressed disappointment over the alterations made to her ring, feeling that essential components were removed during repairs, leading her to vow never to return to the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 50
Store Phone Number: 7152342841