Located at 500 Boston Post Rd, Orange, CT, Diamond Designs is a prominent jewelry store serving the Greater New Haven County. Renowned for its exceptional services in engagement ring creation and fine jewelry sales, this establishment has earned a reputation since its founding in 2002 by Deepak Dadlani. The store offers a wide array of services including custom jewelry design, jewelry repair, and watch services, providing customers with both high-quality pieces and personalized attention. The knowledgeable staff is committed to ensuring a comfortable shopping experience without pressure, guiding clients in their search for the perfect engagement ring.

Operating hours for Diamond Designs are as follows:

| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

The store has garnered a total of 234 reviews, reflecting a generally positive sentiment among customers.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Positive reviews often highlight the staff's friendliness, expert guidance during the ring selection process, and the store's ability to meet tight deadlines for custom designs. However, some customers have expressed concerns about pricing, with at least one finding a significantly cheaper option elsewhere for watch face repairs.

Best Review:
Michael noted that purchasing an engagement ring at Diamond Designs was an outstanding experience, citing exceptional customer service from Dee and the staff. He praised the informative guidance provided during his selection process, which helped him choose the perfect ring within his budget.

Worst Review:
Yakov expressed disappointment over the high repair cost for a crystal watch face, stating that the price quoted felt dishonest compared to more affordable alternatives found elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.