The Diamond Doctor, located at 6815 Park Ave, Guttenberg, NJ, has garnered attention for its exceptional engagement ring creation services. The jeweler specializes in custom designs, allowing clients to create unique pieces that reflect their personal style. With a focus on fine jewelry, the store also offers watch repairs, jewelry and watch battery changes, as well as buying and selling gold and silver. George, the owner, is consistently praised for his expertise, professionalism, and welcoming demeanor, ensuring every client feels valued throughout the process.
Customer feedback indicates a strong satisfaction rate, primarily highlighting the staff's attentiveness and the quality of the jewelry crafted. Reviews highlight the ease of communication and the collaborative approach taken in designing engagement rings. Clients often leave feeling delighted with their personalized pieces.
However, a few reviews also mention concerns regarding pricing and varying experiences with service speed.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Highlight Reviews:
Best Review: A customer recently commended George for his impressive talent and kindness, noting the outstanding quality of engagement rings created and how George’s expertise makes the store a gem in the neighborhood.
Worst Review: One individual expressed dissatisfaction with the pricing of a service, feeling it was higher than expected without prior notification.
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10:30 AM - 6:30 PM |
| Tuesday | 10:30 AM - 6:30 PM |
| Wednesday | 10:30 AM - 6:30 PM |
| Thursday | 10:30 AM - 6:30 PM |
| Friday | 10:30 AM - 6:30 PM |
| Saturday | 10:30 AM - 6:30 PM |
| Sunday | Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Member: George (Owner)
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 221