Franklin Jewelers, located at 2153 Collier Parkway in Land O' Lakes, FL, has carved out a special place in the community for couples seeking custom engagement rings. This family-owned store, part of Pasco County, is renowned for its friendly atmosphere and genuine customer care, boasting a solid reputation built over more than 25 years in business.

The owner, Victor, is frequently commended for his expertise and approachable demeanor, ensuring that every client feels like part of the family. Customers rave about Victor’s ability to transform their ideas into stunning, one-of-a-kind engagement rings while providing excellent guidance through the design process. With a focus on quality craftsmanship and same-day repair services, Franklin Jewelers has garnered a loyal following. However, there have been some reports of fluctuating pricing and occasional communication lapses, which have left a small percentage of clients dissatisfied.

Customer Sentiment: Close to 80% of customers express high satisfaction with their experiences, while around 10% have neutral feedback, and 10% report issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed

Best Review: Nick praised Victor's outstanding service, particularly spotlighting how he efficiently resized an engagement ring that was initially ordered incorrectly, making the experience both quick and pleasant.

Worst Review: While most customers are happy, a few, like Martha, noted that they were disappointed with the rising costs of services, feeling it has become less affordable over time.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.