Diamond Jewelry and Loan in Middleburg Heights OH

Diamond Jewelry and Loan, located at 7575 Pearl Road, Cleveland, OH 44130, offers a range of jewelry services especially focusing on engagement ring creation and repair work. With a reputation for providing custom-made pieces, jewelry repairs, and watch services, this jeweler has been serving the Middleburg Heights community for over 11 years. The store is known for its friendly and knowledgeable staff, often praised for their helpfulness when it comes to selecting the perfect engagement ring. Customers laud the extensive collection of both new and pre-owned jewelry, ensuring a variety of choices for every taste and budget.

However, not all reviews are positive. Some customers have reported dissatisfaction with the service, mentioning issues such as unprofessional behavior and inadequate pricing evaluations for gold and jewelry items. While the store maintains a decent Google rating of 4.0 from 22 reviews, the Yelp rating reflects a more critical perspective with a score of 2.0 based on 4 reviews.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 45%
Neutral sentiment: 25%
Negative sentiment: 30%

Best Review:
Dena noted the staff's kindness and the convenient location of the store, expressing satisfaction with the cash offered for her grandmother's ring.

Worst Review:
Katie criticized the low offers for her ring, describing the jeweler as deceptive and suggesting others should avoid the store altogether.

**Opening Hours:**
- Monday: 9:00 AM - 4:30 PM
- Tuesday: 9:00 AM - 4:30 PM
- Wednesday: 9:00 AM - 4:30 PM
- Thursday: 9:00 AM - 4:30 PM
- Friday: 9:00 AM - 4:30 PM
- Saturday: 9:00 AM - 3:30 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.