Diamond Jewelry, located at 190 Littleton Rd, Westford, MA, is a charming jewelry store that focuses on offering high-quality engagement rings and related services. Known for its friendly atmosphere and personalized approach, this local gem has garnered attention for its ability to craft custom pieces and provide expert jewelry repairs. The owner, Gina, has received praises for her knowledgeable and attentive service, making the design process enjoyable for many customers.
Patrons appreciate the mid to upper-tier selection of jewelry and the commitment to customer satisfaction. While many enjoy their experiences, around 80% express high satisfaction levels, with a small percentage noting some service inconsistencies.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday & Sunday: Closed
Best Review: Sally commended the great service and reasonable pricing on watch repairs, highlighting a seamless experience that left her eager to return.
Worst Review: Ryan felt let down by the service during his visit, mentioning it seemed staff weren't attentive to his needs, which impacted his overall impression of the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 11
Store Phone Number: 9786927711