Jamie's The Diamond Mine is a family-owned jewelry store located at 137 E Jackson St, Virden, IL 62690, serving the Macoupin County area. Known for its unique and one-of-a-kind engagement rings, the store prides itself on superior customer service and craftsmanship. The team, including owners Cliff and Kelly, is dedicated to creating a memorable experience for customers, providing personalized consultations to ensure that every piece meets the client's vision.
With a total of 22 reviews reviewed from various platforms, the sentiment towards Jamie's The Diamond Mine is markedly positive. Customers often praise the quality of the jewelry and the attentive service received. Many mention the staff's willingness to provide guidance and accommodate special requests, particularly for engagement ring designs. However, a few reviews indicate dissatisfaction with the store's refusal to work with lab-created diamonds, which may deter budget-conscious or ethical consumers.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
**Opening Hours:**
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Cliff
- Kelly
Best Review: Dan commended the excellent products and highlighted the exceptional service he experienced at Jamie's The Diamond Mine.
Worst Review: Kaytlin expressed disappointment in the store's refusal to work with lab-created diamonds, suggesting that the jeweler's stance might be more focused on profit rather than customer preference.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 22
Store Phone Number: 2179654542