Diamond Outlet, located at 651 Kapkowski Road Booth 1440/1, Elizabeth, NJ 07201, is a jewelry store specializing in engagement ring creation and a variety of fine jewelry offerings. With a phone number of 908-352-2000, this establishment provides services including jewelry repair and customization. The jeweler operates within Union County and is known for its extensive selection of 14k and 18k gold jewelry, diamonds, and watches.

The store's customer service experiences have yielded mixed reviews, with some customers praising the friendly staff and great pricing, while others addressed issues concerning service quality. Out of 7 reviews analyzed, the overall sentiment reflects a balanced mix of positive and negative experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%

Highlighting customer sentiments, some have commented on the welcoming atmosphere and competitive prices, indicating satisfaction with both the product selection and staff interaction. Conversely, experiences of poor customer service were noted by a few, where patrons felt undervalued.

Best Review:
Marie praised the jeweler for its excellent customer service and unbeatable prices, reflecting a positive shopping experience.

Worst Review:
Diego expressed dissatisfaction with the quality of service received after purchasing an engagement ring, noting a lack of support regarding a warranty issue.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Wednesday: 10 am – 9 pm
- Thursday: 10 am – 9 pm
- Friday: 10 am – 9 pm
- Saturday: 10 am – 9 pm
- Sunday: 11 am – 7 pm
- Monday: 10 am – 9 pm
- Tuesday: 10 am – 9 pm