Diamond Rush Jewelers, located at 24 S Broad St, Brevard, NC 28712, has built a reputation as a go-to destination for engagement ring creation and other jewelry services in Transylvania County. With a strong presence since 1995 and a commitment to family values, this jeweler offers a wide range of services, including custom jewelry design, repair work, appraisals, re-stringing, and watch repair.

The reviews collected from 50 customers highlight both the strengths and weaknesses of Diamond Rush. Positive sentiments emphasize excellent customer service, with many praising the knowledgeable and friendly staff, particularly the owner Ed Wright and his team. Customers appreciate the warm, family-oriented atmosphere and the quality of the jewelry, with specific commendation for the engagement ring services and the store's willingness to accommodate special requests.

Conversely, some negative reviews point to inconsistency in customer experiences, with mentions of rude behavior and unsatisfactory service from the owner on occasion. These critical experiences seem to detract from the overall positive image of the store.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 12%
Negative: 16%

**Hours of Operation**
- Monday: 10 AM – 4 PM
- Tuesday: 10 AM – 4 PM
- Wednesday: 10 AM – 4 PM
- Thursday: 10 AM – 4 PM
- Friday: 10 AM – 4 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed

**Staff Members**
- Ed Wright

Best Review:
One customer expressed admiration for the jewelry selection and emphasized the helpfulness of the staff, particularly how Ed assisted in finding the perfect charm necklace for their daughter.

Worst Review:
Another reviewer described a negative experience with the owner, feeling that they were treated rudely and suggesting that the owner was unapproachable during their visits.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.