The Diamond Store, located at 19 N Main Street, Richfield, UT, has become a noteworthy destination for couples seeking custom engagement rings and quality jewelry services. This charming store, established in 1984 and owned by Heidi Hall King since 1986, prides itself on exceptional customer service and a warm, welcoming atmosphere.
The staff, including Heidi's daughters Mindy Winget and Sarah Hardinger, are noted for their extensive product knowledge and commitment to helping customers find the perfect piece. They offer a range of services such as ring resizing, custom design, jewelry repair, and appraisals, making it a flexible choice for all your jewelry needs in Sevier County.
Customer feedback reflects a mix of sentiments. Approximately 70% of customers share positive experiences, emphasizing the quality of the jewelry and the helpfulness of the staff. However, a small percentage have voiced dissatisfaction regarding service and pricing inconsistencies.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed
Best Review: B S noted the gorgeous selection of jewelry and praised the amazing quality and friendly service they received when purchasing wedding bands and an engagement ring, expressing eagerness to return.
Worst Review: Kristen shared her disappointment with the owner’s unprofessional demeanor during a ring resizing visit, feeling unwelcome and undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 39
Store Phone Number: 4358968811