Diamonds & Gold Jewelers, located at 5305 Excelsior Blvd, St. Louis Park, MN 55416, is a distinguished jewelry store known for its expertise in engagement ring creation. With a commitment to providing exceptional personal service, the store is proud to have served customers in Hennepin County and the greater metropolitan area since 1986. Customers appreciate the vast selection of fine jewelry, loose diamonds, and customizing options that allow for a unique and personalized experience.
The staff, including owner David Dumas and team members like Kathy and Paul, are frequently praised for their friendliness, knowledge, and dedication to ensuring that clients feel both comfortable and informed throughout the process. Reviews indicate that many clients have successfully designed beautiful engagement rings and wedding bands, often reflecting sentimental value through custom pieces.
However, some negative feedback has surfaced regarding custom jewelry experiences, highlighting concerns about communication and the final quality of the pieces. Despite this, the overall sentiment towards Diamonds & Gold Jewelers remains predominantly positive.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customer reviews highlight the warm and welcoming atmosphere, excellent customer support, and the high-quality service provided by the staff. The shop's convenient location in the heart of St. Louis Park, coupled with professional craftsmanship, contributes to an enjoyable shopping experience.
**Operating Hours**:
- Monday: 10 AM - 5:30 PM
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 11 AM - 2 PM
- Sunday: Closed
Staff members: David Dumas, Kathy, Paul
Best Review:
A customer praised Diamonds & Gold Jewelers for their collaborative approach during the custom engagement ring design process, appreciating the clarity of communication and the beautiful final result.
Worst Review:
One customer expressed dissatisfaction with a custom jewelry project, noting issues with the design process and a lack of timely delivery, which left them feeling disappointed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 69
Store Phone Number: 9529224653
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.