Voecks' Fox Valley Coin & Diamonds, located at 103 E Kimberly Ave, Kimberly, WI 54136, operates in Outagamie County. The business has been a reputable name since 1964, specializing in engagement ring creation and a variety of other services including antique appraisals, gemstone appraisals, and purchasing of gold, silver, and platinum. Customers can expect knowledgeable staff guided by Michelle G., who ensure a pleasant and informative experience for those looking to create a memorable engagement ring.

While the store has garnered 163 reviews, customer sentiments have varied widely. Positive reviews highlight the friendly and knowledgeable staff, with many praising the clarity in pricing and the overall service experience. However, there are notable concerns mentioned in negative reviews regarding customer service experiences, including instances of rudeness and challenges with appraisals.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 2:00 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 2:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review: A satisfied customer noted the fair pricing and excellent customer service, stating the staff was accommodating and provided thorough explanations.

Worst Review: A customer expressed dissatisfaction with the service, describing an unhelpful appraisal experience and stating the staff failed to take the time to address their needs effectively.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.