Diana Jewelers, located at 911 Old Liverpool Rd, Liverpool, NY 13088, operates in Onondaga County and has been a trusted name in jewelry for over 58 years. This family-owned business specializes in a variety of jewelry services, particularly in the creation of custom engagement rings. Customers rave about the knowledgeable and friendly staff, including owner Betsy, who guide clients through every step of the ring selection process, ensuring a tailored experience that caters to individual needs.

The shop has garnered a reputation for its exceptional customer service, with numerous reviews praising the attention staff provide. Clients have noted how the team goes above and beyond in customizing their rings, often sharing insights about diamonds and settings to help customers make informed decisions.

However, there are a few less favorable reviews mentioning occasional delays in service. Yet, the overwhelming consensus remains positive, thanks to the personalized approach and dedication to craftsmanship.

Overall sentiment from online customer reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Highlight Reviews:
Best Review: One customer highlighted the outstanding service provided by Betsy, noting that she patiently worked to find the perfect diamond for an engagement ring, significantly alleviating the stress typically associated with such purchases.
Worst Review: Another review expressed disappointment over a delay in service, though the customer acknowledged the quality of the repairs they received.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 12:00 PM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff:
Betsy