Dickinson Jewelers, located at 10286 Southern Maryland Blvd., Dunkirk, MD 20754, is a well-respected jeweler in Calvert County, renowned for its exceptional engagement ring creation and customer service. With over 387 reviews reflecting a commitment to quality, Dickinson Jewelers offers a personalized approach to crafting unique engagement rings tailored to individual tastes. Customers have praised the knowledgeable and friendly staff, who readily assist with the customization process, ensuring a delightful experience from start to finish.
The store provides a range of services including custom jewelry design, jewelry repair, and appraisal. The owner, Claude Dickinson, along with his team, has built a reputation over the years as “Southern Maryland's most trusted jeweler,” catering to generations of families.
Operating hours are as follows:
| Day | Hours |
|-------------|------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews indicates a highly positive atmosphere surrounding Dickinson Jewelers, with approximately 90% of reviews expressing satisfaction. Positive sentiments stem from outstanding customer service and product quality, while the remaining 10% reflect criticisms primarily concerning miscommunication and service experiences.
Best Review:
Patricia commended Dickinson Jewelers for the swift and attentive service she received when searching for jewelry to enhance her evening appearance, appreciating how quickly the staff helped her find a beautiful piece that made her night special.
Worst Review:
Christian recounted a disappointing incident involving customer service, where a staff member's rushed evaluation led to a misunderstanding about the authenticity of his jewelry, ultimately causing him frustration and a loss of a potential sale.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members include Claude Dickinson and his dedicated team.