Located at 916 Costley Way, Prince Frederick, MD 20678, Dickinson Jewelers has been a trusted name in Southern Maryland since 1957. Offering a wide range of jewelry services, they specialize in engagement ring creation, allowing customers to explore options from natural and lab-grown diamonds to custom designs. The friendly staff, including owner Claude Dickinson and team members like Arielle and Kathy, provide exceptional customer service, ensuring each client feels valued and supported throughout the process.
From an analysis of 188 reviews, the overall sentiment indicates a very positive response toward the jeweler, with approximately 90% positive, 8% neutral, and 2% negative sentiments expressed by customers.
Highlights from customer feedback show a consistent appreciation for the knowledgeable and courteous staff, with many mentioning their excellent experiences in designing custom jewelry pieces. Some clients noted that the store offers a warm, welcoming atmosphere, making the process of selecting or creating the perfect engagement ring enjoyable. However, a few negative experiences were mentioned, particularly regarding communication issues during transactions.
**Operating Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Claude Dickinson
- Kathy Dickinson
- Arielle
Best Review: A customer praised Dickinson Jewelers for their outstanding service, noting how helpful and accommodating the staff were during the design of a beautiful engagement ring.
Worst Review: One customer expressed disappointment over a lack of support when attempting to sell a previously purchased jewelry piece, feeling that the response was unsatisfactory and rude.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 188
Store Phone Number: 4105354338