Direct Jewelry Outlet, located at 1235 Boardman-Canfield Rd #4, Youngstown, OH 44512, operates in Mahoning County and is a commendable choice for engagement ring creation and other jewelry services. Customers have noted the store's vast selection of new and estate jewelry, with a particular emphasis on personalized service which is highlighted in multiple reviews.

With a total of 24 reviews analyzed, the atmosphere of Direct Jewelry Outlet appears largely positive. Customer feedback suggests a high satisfaction rate concerning the quality of jewelry and the expertise of the staff, providing an estimated 85% positive sentiment. However, there are mentions of less-than-ideal customer interactions, resulting in around a 10% negative sentiment, with some customers expressing dissatisfaction with service quality.

The staff is known for their friendly and knowledgeable approach, often assisting customers quickly and efficiently with their jewelry needs, including watch battery replacements and repairs. The owner or main contact person was not specified.

Operating Hours:
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: 10 am – 2 pm
- Sunday: Closed
- Monday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 5%
Negative: 10%

Best Review:
Robert noted the store provided excellent advice and service, along with quality jewelry at fair prices.

Worst Review:
Brianna expressed disappointment with the lifetime warranty offered on jewelry, feeling it did not cover essential components and stated she would advise others to avoid the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.