D.J. Bitzan Jewelers, located at 203 Waite Avenue N, Waite Park, MN 56387, is recognized as Central Minnesota's premier destination for engagement rings and fine jewelry. With a rich history that dates back to 1966, this family-owned business offers a wide selection of exquisite diamonds and personalized engagement ring options. Their commitment to customer service is evident through consistently positive feedback about their knowledgeable and friendly staff, including praised associates like Erin and Andy, who are noted for their ability to understand and cater to customer needs without pressure.

The store operates with the following hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Phone: (320) 251-4812

In the realm of customer sentiments, D.J. Bitzan Jewelers has gathered a total of 550 reviews, which reflect a predominant positive atmosphere towards their offerings. Many reviews commend the exceptional 5-star service that employees deliver, highlighting the skilled assistance and creativity in ring design. However, there were some mixed experiences regarding watch service and specific product issues, such as ring durability.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Best Review:
Mary expressed her delight in having her custom sapphire engagement ring designed by D.J. Bitzan Jewelers, noting the outstanding service she received from the team and the personalized attention given to her preferences.

Worst Review:
Harry shared a less favorable experience when he encountered problems with a Rolex watch repair, indicating dissatisfaction with the service received in that area.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.