Don Basch Jewelers, located at 8226 Fairlane Dr, Macedonia, OH 44056, is a well-regarded jewelry store specializing in custom engagement rings and other fine jewelry. With over 40 years of experience, the Basch family has built a reputation for providing excellent customer service and crafting beautiful, personalized jewelry pieces. The store is known for its welcoming atmosphere, where staff are dedicated to educating customers about their options without pressure.

The team at Don Basch Jewelers, including owner Don Basch and staff members Donny, Dustin, and Marissa, is committed to assisting clients through the engagement ring creation process, ensuring that each piece reflects the customer's vision. Alongside engagement rings, the jewelers also offer repair services and custom design, all performed in-house by skilled artisans.

Overall Sentiment from Online Customer Reviews:
The store has garnered 775 reviews, indicating a strong reputation within the community. Positive sentiments account for 92%, with customers frequently praising the attentive service, knowledge, and quality of craftsmanship. Neutral sentiments make up 5%, while negative sentiments are at 3%, suggesting occasional issues may arise but are not the norm.

Best Review:
Julie commended Don Basch Jewelers for their helpfulness and efficiency in jewelry repairs, expressing confidence that her pieces would last a lifetime after their service.

Worst Review:
A reviewer named Russ expressed dissatisfaction with the lack of GIA certification on many diamonds offered, indicating concerns about transparency in the diamond selection process.

Hours of Operation:
- Monday: Closed
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Don Basch
- Donny Basch
- Dustin Basch
- Marissa

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.